Shipping policy
1. Processing Time:
- Orders are processed within 2–3 business days.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- In the event of high order volumes, processing times may be extended. Customers will be notified via email in such cases.
2. Shipping Rates & Delivery Estimates:
Shipping charges are calculated at checkout based on the delivery location and selected shipping method.
- Standard Shipping: Estimated delivery time 30-60 business days.
- Express Shipping: Estimated delivery time 2–3 business days.(not available yet)
- Please note that delivery delays may occur due to external factors beyond our control.
3. Shipping Carriers:
We partner with trusted carriers, including [e.g., USPS, FedEx, UPS], to ensure reliable delivery.
4. Shipment Tracking:
Once your order has shipped, you will receive an email with tracking information. Use this tracking number to monitor your delivery.
5. International Shipping:
Alrebdawi Store offers shipping to select international destinations.
- Additional customs fees, duties, or taxes may apply and are the customer’s responsibility.
- Delivery times vary depending on the destination.
6. Damaged or Lost Packages:
- Alrebdawi Store is not liable for lost or stolen packages confirmed as delivered to the address provided during checkout.
- For damaged items, contact us within 7 days of receipt with photos of the damage for resolution.
7. Contact Us:
If you have questions about your order or need further assistance, please contact us at johnyalnemr@gmail.com.